HomeGuide
HomeGuide Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HomeGuide has 1.3 star rating based on 50 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: There are no pros, Are very customer service worthy, Easy to sign up.
Cons: Scam artists with fake leads and number and people, Are a ghost company, But they waste my time telling me to keep trying.57% of users think that HomeGuide should improve its Payments.
56% of users say that they won't use HomeGuide in the future for similar services or products.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HomeGuide has 1.3 star rating based on 50 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: There are no pros, Are very customer service worthy, Easy to sign up.
Cons: Scam artists with fake leads and number and people, Are a ghost company, But they waste my time telling me to keep trying.57% of users think that HomeGuide should improve its Payments.
56% of users say that they won't use HomeGuide in the future for similar services or products.Recent recommendations regarding this business are as follows: "There are better lead services available. Dont waste your money with these clowns.", "I hope you do not work with this company and do not fall into their trap", "DO NOT USE HOMEGUIDE ITS A SCAM", "Do Not Use This Company", "Do not use - scam".
Most users ask HomeGuide for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top HomeGuide Reviews
"Poor Service"
I've been with Homeguide several years and has just started using the regularly. Of maybe 5 leads over a 30 day period, one was valid. The others had bas...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Orleans, Louisiana
Poor Service
I've been with Homeguide several years and has just started using the regularly. Of maybe 5 leads over a 30 day period, one was valid.
The others had bas contact info. I requested several refunds which always took more than 48 hours for a response. Yesterday I had a $21 balance which I asked to be refunded due to their horrible service.
Today the account shows$1 with absolutely no explanation. This company is as close to a scam as I've ever seen.
User's recommendation: There are better lead services available. Dont waste your money with these clowns.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dayton, Ohio
I'm severely ticked off.
I had joined home guide so that I could get some more clientele with my cleaning business. Everything's been going great for a while and now all the sudden this is the third time I've been charged for a lead for the same exact person. I would like my money back so if leaving a bad review is the only way I'm going to get my money back then so be it.
User's recommendation: Until somebody contacts me no I will not recommend home guy ever.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Scammed
Every lead we paid for led to either a disconnected number or straight to voicemail. The one response we did get was from an individual claiming they never submitted a request for our services and was confused as to how we even got their number. We are extremely disappointed and frustrated with this company which has done nothing but steal our money for fraudulent leads.
- Scam artists with fake leads and number and people
Preferred solution: Full refund
User's recommendation: Do not use - scam
Marblehead, Massachusetts
Your disregard for your customers
Homeguide is a scammer, and I chose not to answer them on the phone several times, and no matter what I text them, they don't answer, they are just scammers, they don't even deserve a star.
User's recommendation: I hope you do not work with this company and do not fall into their trap
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
New Orleans, Louisiana
You keep taking my money
You guys keep taking money off my card I haven't use the damn thing give my money back before I turn you guys in take my *** card off your *** account I am not playing. I am sick about to lose my finger I can not work right now give my *** money back do not touch my *** card again. Last number are 6765 don't play with me no more about my *** money
User's recommendation: *** no
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Beware of Homeguide. They take money out of your account saying you requested a lead when you have not. I did not authorize or request anything and money has been taken out of my account.
HomeGuide took money out of my account saying I requested a lead of which I know nothing about. Beware of HomeGuide.
- No pro
- Money taken out of account without authorization
Preferred solution: Full refund
Tucson, Arizona
Contact numbers
2 people have called me THIS MORNING claiming you took their $50 and gave them my phone number to supposedly repair my roof. DECIST IMMEDIATELY FROM GIVING OUT MY NUMBER.
I NEVER CONTACTED YOU OR THEM. I WILL REPORT YOUR SCAM BUSINESS IF I CONTINUE TO GET CALLS!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Rosa, California
Take down big business collusions
Almost always, companies which do not have contact telephone numbers are out to bully individuals and scam the society. You can figure out why...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Scam don't waste your money
You get charged immediately and you never ever ever hear anything back from the customer even the phone numbers they provide are ***
Preferred solution: Apology
User's recommendation: Do not fall for it
Corona, California
Leads that go nowhere
If I could give HomeGuide a zero rating I would.
90% of the phone numbers are either "disconnected", "Not accepting calls at this time", or "Subscriber is not in service at this time". The other 10% either never requested the lead, the name on voicemail doesn't match up or they simply never correspond back.
Leads go nowhere.
I have requested refunds on almost all of the leads.
Refunds never happen. There is no one to actually speak to...no customer service phone number.
HomeGuide is a SCAM.
User's recommendation: Do Not Use This Company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
This company is a scam they take it money and give u numbers to customers who never answer. They need to be shut down
I bought some time for credits and they deducted $8.68 the first time for a client who never answered the phone or replied to my messages. After that, they only contacted me once.
Then, the next charge was $53 and some change, and the customer never contacted me again.
That's too back-to-back and I don't have a lot of money. I'm just starting out my business and to be cheated by this company, I think, is ridiculous.
- Dnt do anything but lie
Preferred solution: Full refund
User's recommendation: Stay away from this company they're a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unsatisfied
This company is terrible! I signed up a while ago and forgot that they charge for leads.
However, I received a notification on Saturday that my card had been charged almost $35 for a lead, which was shocking! I have never had to pay for work and I want a refund for the money that you took from me!
I am definitely not going to recommend your company to anyone! I am still trying to figure out how to get my refund, or who I need to contact, because I do not have money to waste!
- There are no pros
- Gone steal your money
Preferred solution: Full refund
User's recommendation: Stay away from Home Guide
Gastonia, North Carolina
My card was charged 42.02 with out my permission
I've been on homeguide and receiving texts from homeguide suggesting me jobs and customers wanting my services and then not getting any responses back. I want a refund and my money back. And no more charges to my card.
User's recommendation: DO NOT USE HOMEGUIDE ITS A SCAM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I want to get a refund
I accidentally clicked skip on the payment page, so it paid by itself and withdrew $60 from my bank account. I want a refund as soon as possible because I find it frustrating how they are seemingly trying to extract money from me just so I can have a higher score on the page.
I don't believe in that. I want a refund as soon as possible!
Thank you. Furthermore, I will no longer work on HomeGuide.
Preferred solution: Full refund
User's recommendation: Read everything they say on their page
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They just don’t get it
Im a groomer the does in home grooming not mobile vehicle. They group them together and keep having ask for refunds over and over .
And I have to explain the what I do and try and convert the future client . But most of the time after reading my profile they dont respond at all. And now has become a problem , I keep getting charged and then have to request the refund . Time is money and in the end it costs them more money having to pay people to do the refund .
Simple fix separate the 2 inhome groomer .:.::: mobile vehicle or van groomer they are very different. This becomes more and more confusing for the client . Also now they have to engage , when really they dont want too.
The video below shows when I started I didnt know I could request a refund , to they all timed out for request and they others that say paid same thing . Only 3 clients out of all of them were legit .
Preferred solution: Change in the way things are listed Inhome groomer Vs Mobile special vehicle groomer
User's recommendation: If your an inhome groomer go else where until they split the 2 inhome groomer is a single choice so the filtering is 100% . Anything else is a waste of time energy and for some who need clients now - death to your business . And utter disappointment for you .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
List of services offered - need to include Home Solar & Battery Backup Systems Installers
Space City Solar designs, procures, and installs rooftop solar panels and battery backup systems for residential and commercial properties in and around Houston, TX. We are not getting any leads from HomeGuide listing.
Could you please check if I have registered correctly?
Also, battery backup systems are in demand in this market. I do not find this service in your List of Services to pick from when I was updating our profile.
User's recommendation: Roof top solar panels offer tremendous savings. This system also lasts for 25 years or longer. This system must be designed right and installed correctly in the first time itself. So please hire well experienced companies like Space City Solar.
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